FAQ

Q. I have Firefox and Windows Media Player dosn't work

A. There are known problems with the Firefox browser and Windows Media Player. A free plugin is available that fixes this problem

Q. How do I report a fault

A. Please report any faults to the Pipi User Support Forum so we can improve the quality and reliablity of this service. To report a fault in your forum message you will need to provide information about your computer so the causes can be discovered.

• What happened and at what time
• Any error code in Windows Media Player
• What version of Windows Media Player you have
• What operating system you are using
• What browser version you are using
• What is the speed of your internet connection

Q. It works!

A. You can add a message to the forum so we know what is working. Please provide some information about your computer.